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service@hancui.com

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Common Questions

You can submit prescriptions in two ways: text input. Click the "Submit Prescription" button on the homepage to start.

Domestic delivery usually takes 3-5 business days; international delivery takes 7-15 business days depending on destination. Actual times are subject to SF Express/EMS.

We support WeChat Pay, Alipay, bank transfer, and other payment methods. The specific payment method will be discussed after the quote is confirmed.

We support global delivery, mainly serving: North America (USA, Canada), Europe (UK, Germany, France, etc.), Oceania (Australia, New Zealand), Asia (Singapore, Malaysia, Japan, etc.).
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